Terms of Service

Last updated: April 26, 2026  ·  Version 1.0

1. Agreement

By accessing or using Lokaaro ("Platform"), operated by Opal, LLC (a North Carolina limited liability company), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform.

2. What Lokaaro Is

Lokaaro is a home repair pricing and information platform with optional provider discovery. We organize local pricing guidance, hiring information, and provider details to support homeowner research and decision-making. Lokaaro is an information platform only — we are not a licensed contractor, service provider, or intermediary party to any transaction between users and businesses.

3. Price Guidance

Price ranges on Lokaaro are directional guidance based on local signals, historical pricing patterns, and submitted project information. Actual quotes may vary based on scope, materials, urgency, site conditions, and provider practices. Lokaaro is a decision support tool, not a quote generator — use these ranges to enter conversations with providers more confidently, not as a final price.

4. Acceptable Use

You may use Lokaaro to research pricing, evaluate quotes, and find local providers. The following are not permitted:

Automated data extraction

  • Using bots, crawlers, scrapers, headless browsers, or scripts to access, copy, or harvest platform data without prior written consent
  • Bulk-downloading business profiles, contact details, pricing data, or ratings
  • Bypassing rate limits, access controls, or technical restrictions
  • Reselling or commercially exploiting data obtained from the Platform

Other prohibited conduct

  • Impersonating a business or other user
  • Submitting false, defamatory, or commercially motivated reviews
  • Attempting to compromise platform security or integrity
  • Creating multiple accounts to circumvent platform restrictions

Lokaaro's compiled database — its selection, structure, and enriched content — constitutes proprietary intellectual property protected under the Computer Fraud and Abuse Act (18 U.S.C. § 1030), US copyright law (17 U.S.C. § 103), and applicable state law. Access patterns are logged and may be used in civil or legal proceedings.

5. User Accounts

  • Provide accurate and complete information when registering
  • Maintain the security of your credentials; you are responsible for all account activity
  • You must be at least 18 years old to create an account
  • One person may not maintain multiple accounts

6. Business Listings & Claims

Lokaaro may list businesses from publicly available sources prior to a claim. By claiming a profile you certify you are authorized to represent that business and that all information provided is accurate. False claims or impersonation may result in immediate account termination and legal action. All claim activity is logged including IP address and timestamps.

7. Reviews & User Content

  • Only post reviews of businesses you have genuinely used
  • Reviews must be honest, factual, and based on your own experience
  • Do not post false, defamatory, or commercially motivated reviews
  • By posting content you grant Lokaaro a non-exclusive worldwide license to display and distribute it
  • We may remove content that violates these terms without notice

8. Intellectual Property

All Platform content — text, graphics, logos, software, design, and the Lokaaro trademark — is owned by or licensed to Opal, LLC and protected under US intellectual property law. Unauthorized use is prohibited.

9. Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. LOKAARO DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF ANY LISTED BUSINESS INFORMATION. YOUR USE OF THE PLATFORM AND ENGAGEMENT WITH ANY LISTED BUSINESS IS AT YOUR OWN RISK.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOKAARO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE PLATFORM OR TRANSACTIONS WITH LISTED BUSINESSES.

11. Indemnification

You agree to indemnify and hold harmless Opal, LLC, its officers, employees, and agents from any claims, damages, or expenses (including legal fees) arising from your use of the Platform or violation of these Terms.

12. Termination

We may suspend or terminate your account at any time without notice for violations of these Terms or at our sole discretion. Upon termination your right to use the Platform ceases immediately.

13. Changes to Terms

We may update these Terms at any time. When material changes are made, logged-in users will be prompted to review and accept the updated version before continuing. Your acceptance is recorded with a timestamp and terms version number.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of the State of North Carolina, USA. Disputes shall be resolved in the courts of Mecklenburg County, North Carolina, unless otherwise required by applicable federal law.

15. Contact

By using Lokaaro, you confirm you have read, understood, and agree to these Terms of Service. Your acceptance is logged with a timestamp and version number for audit purposes.